Promotional Offer Terms and Conditions — 10% Pensioner Discount

Eligible pensioners may receive a 10% discount on the full applicable service fee for services provided by OJ Home & Lawn.

The offer applies to:

• Every lawn mowing and lawn maintenance service (with no exclusions or special conditions specific to mowing jobs);
• Garden maintenance;
• Pressure washing; and
• Rubbish removal.

The discount is subject to these terms and conditions, including the eligibility and verification requirements in section 2.

To qualify for the discount, the customer must:

• Be a pensioner and hold a current Australian pensioner concession card or equivalent, such as a Centrelink Pensioner Concession Card or a Department of Veterans' Affairs Pensioner Concession Card;
• Reside at a residential property within OJ Home & Lawn's service area, being Seymour, Victoria and surrounding areas;
• Book a service at the applicable standard price; and
• Identify or claim the offer when making the booking.

OJ Home & Lawn will verify pensioner status by sighting the customer's current pensioner concession card and retaining a photograph of it. If the customer has not provided the card before, the discount does not start until the card has been sighted and photographed. A new photograph is required when a customer's card expires or is renewed. The photograph will be stored securely, used only to verify eligibility for this offer, and kept only for as long as reasonably necessary for that purpose, in accordance with applicable privacy laws.

The offer is limited to one discount per household. OJ Home & Lawn may refuse to apply the discount if the customer does not provide reasonable verification of eligibility.

The 10% discount applies to the full applicable service fee for the services listed in section 1, including every lawn mowing and lawn maintenance service (with no exclusions or special conditions specific to mowing jobs).

The discount is calculated on the applicable standard price before the discount is applied.

The discount applies each time an eligible pensioner books a qualifying service; it is not limited to a customer's first booking.

The discount applies to those services and the ONLY charges it does not apply to are:

• Weed killer (herbicide / weed control product) used on garden maintenance;
• Cleaning soap / cleaning solution used in pressure washing (this is the cleaning product only — the pressure washing service itself IS discounted);
• Tip and disposal fees on rubbish removal (the rubbish removal service fee itself IS discounted and only the tip and disposal fees are excluded); and
• Travel and out-of-area charges.

The price of a service may vary depending on the size, condition and access requirements of the property, the scope of work, or the volume and type of rubbish removed.

Where reasonably practicable, the invoice or other payment record will show the discount and any excluded charges separately.

The offer is subject to appointment availability.

The customer must:

• Identify or claim the offer when booking;
• Provide reasonable verification of pensioner status when requested;
• Provide accurate information relevant to the service; and
• Satisfy all other applicable booking requirements.

The discount will be applied to the invoice or payment for the relevant service after eligibility has been confirmed.

If a booking is cancelled or rescheduled, the customer must continue to satisfy these terms when the service is provided, unless OJ Home & Lawn agrees otherwise in writing.

The offer:

• Is limited to one discount per household;
• Is not transferable;
• Cannot be exchanged for cash or credit;
• Cannot be claimed retrospectively;
• Cannot be applied to an invoice already issued or paid;
• Cannot be combined with any other offer, promotion, discount or special price;
• Cannot be combined with the 10% Off Your Second Mow offer; and
• Does not apply to the named charges excluded under section 3.

The discount cannot be claimed by dividing, transferring or reallocating a service or invoice between members of the same household.

The offer is subject to appointment availability and the availability of the relevant services.

OJ Home & Lawn may withdraw or vary the offer at any time before a customer has qualified for it.

Where a customer has booked a service and satisfied the eligibility requirements, including any requested verification, before the offer is withdrawn or varied, OJ Home & Lawn will honour the discount for that booking.

OJ Home & Lawn may refuse to apply the offer where it reasonably believes that a customer has attempted to:

• Misuse the offer;
• Duplicate or transfer the offer;
• Claim more than one household discount; or
• Fraudulently claim or obtain the discount.

Any withdrawal or variation of the offer will apply only to future bookings and will not retrospectively alter the terms applying to a booking that has already qualified for the discount.

The service remains subject to OJ Home & Lawn's usual booking, payment, cancellation and service terms. Pressure washing is also subject to OJ Home & Lawn's usual booking terms, including seasonal availability.

The full price payable for the service, including charges not covered by the discount, will be confirmed before or at the time of booking where reasonably practicable.

The discount does not change the customer's obligation to pay the remaining balance by the applicable due date.

The full Invoice Terms and Conditions are available at:

https://www.ojhomeandlawn.com.au/terms

These terms are governed by the laws of Victoria, Australia.

The parties submit to the courts and tribunals of Victoria and any courts entitled to hear appeals from them.

OJ Home & Lawn

Trading as OJ Home And Lawn Services

12 Butler Street

Seymour, Victoria, Australia

Phone: +61 437 363 800

Email: ojhomeandlawn@gmail.com

Website: www.ojhomeandlawn.com.au